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Q:How to Activate the Vehicle
A: Before using the vehicle for the first time, you must need to activate your vehicle, Vehicle activation steps are as follows:
1. Scan the QR code to download and Install the recommended APP as per the quick start guide manual from the packing box.
2. Power on the vehicle, a blinking Bluetooth icon indicates the vehicle is waiting to be connected.
3. Open the downloaded APP, Click on (Link my device), and follow the instructions to link your vehicle.
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Q:How to pair the remote control
A: If remote control cant't be used,you need to use the following procedure to troubleshoot:
1. Press the menu button 5 times in a row. The the signal indicator on the dashboard will start blinking to indicate pairing mode. Press the power button or either power assist button to confirm pairing. When both the signal indicator and battery indicator are solidly lit, pairing is successful.
2. Make sure the remote control has power. If it has no power, please charge it.
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Q: How to ride the scooter?
A: First stand on the pedal with one foot, push the other foot back, step on the deck with both feet and keep balance, and lightly press the accelerator to accelerate. It is recommended to ride at a constant speed, and never accelerate or brake suddenly. Note: The electric scooter will only start working when it is in the gliding state and the speed reaches 5km/h.
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Q: What are the requirements for riding a scooter?
A: NAVEE electric scooter V-Series is suitable for age between 16 to 50 years old, height 120cm to 200cm and the maximum payload is 120kg. Prohibited to ride after drinking and do not ride after taking drug which may affect your judgment.
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Q: How to switch riding modes?
A: Short press the power button twice in a row to switch the different riding modes. The maximum speed of pedestrian mode is 6km/h, the maximum speed of standard mode (D) is 20km/h, and the maximum speed under sports mode (S) is 25km/h. Please do not switch riding mode when you are riding the scooter. Note: Based on the regulations of different countries, the maximum speed of D and S modes may be different from the above description. Please refer to the local laws and regulations for more details.
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Q: How to use the energy recovery function?
A: While riding the scooter, when you twist the brake lever or release the accelerator to slide, energy recovery will be initiated, and part of the kinetic energy will be converted into electrical energy for storage and reuse. Energy recovery can increase endurance and at the same time it provides braking effect. When using it for the first time, it is recommended to set the level to “Weak”. After connecting to the Navee APP, scroll down to the bottom of the main interface of the product, you can set the energy recovery intensity, the default setting is set to weak, but you can choose the three strengths for e.g. weak, medium and strong.
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Q: What are the typical range of NAVEE electric scooters?
A: Every model has a different mileage range which can be checked in specific model user manual. But the typical rang is usually measured under full charge, when there is no wind and at 25℃, at constant speed of 15km/h on a flat surface with a payload of 75kg. The real endurance may vary with load, ambient temperature, air speed, pavement, tire pressure, battery cycle index, riding mode, and user’s operation habit (sudden acceleration & deceleration or not), etc.
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Q: How to find the unique QR code for the scooter?
A: The unique QR code of the vehicle is necessary when connecting to the NAVEE APP. This QR code can be obtained in the following ways; After connecting to the APP, go to the scooter homepage/main interface of the APP: [More functions] – [Settings] – [Vehicle QR code], view QR code and save a screenshot. The vehicle QR code can be obtained by checking the sticker on the back side of dashboard, the right-side area of the deck, and the back cover of the manual.
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Q: How to use lock function in NAVEE App?
A: After sliding the lock button on the NAVEE APP, the vehicle will enter into motor lock state, and will automatically shut down after 24 hours. The motor will remain locked when it is turned on again. If you push the vehicle in the locked state, the dashboard will emit an alarm sound, and the vehicle button operation will be invalid. This function is unable to prevent the vehicle from being stolen, so please take care of the vehicle properly. Using the lock function will consume the battery of the scooter, so please use this function reasonably.
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Q: Why does the brightness change on the dashboard?
A: When the headlights is turned on, the dashboard display brightness will become dim, and when the headlight is turned off, the dashboard display will restore back to its original brightness.
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Q: Why does the temperature icon flash on the dashboard?
A: When the thermometer icon flashes on the dashboard it indicates that the battery temperature is too high or too low. In this case, the scooter acceleration will be weaker, which might cause the scooter to be unable to ride or recharged. Try to use it or recharge it when it recovers back to normal working temperature zone.
[1] Please adhere to local traffic regulations for maximum speed limits.
[2] Data based on NAVEE lab tests. The default acceleration mode is Eco, and it can be adjusted via the NAVEE APP. For further instructions, please refer to the user manual.
[3] *Theoretical Range: Tested while riding with a full battery, 75 kg load, 25°C (77°F), at the speed of 15km/h on average on pavement.
*TÚV Rheinland “Range at Max. Speed” Certification:
TÚV Rheinland has developed the ‘Range at Max., Speed’ certification to establish clear benchmarks for evaluating the endurance performance of e-scooters, This quality mark offers a reliable standard, enhancing consumer confidence by providing clear, professional insights into product capabilities.
[4] TCS functionality must be activated through the NAVEE APP.
[5] According to local laws and regulations, the ST3 Pro models for Germany and Austria will not be equipped with ambient lights. Ambient light modes can be adjusted via the NAVEE APP.
[6] The scooter’s frame can withstand a maximum static load of 1,000 kg. Under dynamic conditions, the maximum load capacity is 120kg.
[7] The Apple Find My feature is only available for i0S devices.
[8] *Range at speed of 20km/h: Tested while riding with a full battery, 75 kg load, 25℃ (77℉), at the speed of 20km/h on average on pavement.
*Range at speed of 25km/h: Tested while riding with a full battery, 75 kg load, 25℃ (77℉), at the speed of 25km/h on average on pavement.
